Crisis Management

Archer Crisis Management provides a coordinated, consistent and automated approach to handling crisis events. By aligning crisis management with incident response, you can respond earlier to incidents and in crisis situations to protect ongoing operations. With Archer Crisis Management, you can manage crisis teams, communications, and plans while easily working with business continuity and IT disaster recovery teams to activate recovery plans when needed.

For the key features and benefits of this use case, see the Data Sheet on the Archer Community: https://community.rsa.com/docs/DOC-40093

How Crisis Management fits into a risk and compliance program

Crisis Management is a use case in the Business Resiliency solution area. The following sections describe the use cases that Crisis Management requires as a prerequisite, which use cases you can upgrade to as your business resiliency program matures, and which use cases in other solution areas you can integrate for additional business context and functionality.

Prerequisite and Next Use Cases

The following table shows how this use case fits into the overall Business Resiliency solution area.

Issues Management	Crisis Management	Incident Management
Consolidate and coordinate findings and remediation plans Manage exceptions BC/DR Planning Develop detailed business process recovery plans or IT disaster recovery plans Use an automated workflow for reviewing and testing plans Business Impact Analysis Determine the criticality and recovery objectives of business processes Provides an automated process for identifying business processes that do not yet have a BIA	Track and manage crisis events and teams Send emergency notifications to members of the crisis team Complete Lessons Learned Assessment	Report and manage incidents to their resolution Assign investigators Track and monitor legal involvement Attach reports and evidence Escalate an incident to a crisis event

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