Archer 2024.04 Release Notes

Archer announces the release of Archer 2024.04 which includes fixed issues.

Release Notes are available in English only.

Release dates

This release is available to SaaS customers in the Archer SaaS Non-Production area on April 21, 2024 and the Archer SaaS Production area on April 23, 2024.

This release is available to Archer on-premises customers on May 2, 2024.

Fixed issues

The attached document contains a list of issues that are fixed in this release: Fixed Issues.The list indicates if a fixed issue is specific to Archer SaaS.

Documentation

Use the Platform 2024.03 Help for this release:

• Platform

• Control Panel

• Instance Manager

• Planning & Installation

• Qualified & supported environments

Technical Support Chatbot

The Archer Chatbot delivers instant answers 24/7 via conversational AI from within the Archer user interface, inclusive of the following Help & Knowledgebase content:

• Platform

• Solutions

• Engage

• Insight

• Document Governance

• Exchange

Important: The Archer Chatbot is available to Archer SaaS clients only.

Note: The Archer Support Chatbot is available in English only.

FAQ's

Requirements to display the Chatbot in the Archer UI:

• Group: Self-Help Admin

• Role: Troubleshooting Access

• ‘Default Email Address’ in the user profile

The Chatbot displays by default to a user with a System Administrator role or utilizing SysAdmin credentials.

Resources

Community Blogpost: Introducing the Archer Chatbot! - Archer Community - 718143

Free Friday Tech Huddle: Archer Self-Help Troubleshooting for SaaS Administrators - Archer Community - 718195

Free Friday Tech Huddle: Archer Chatbot Enhancements! - Archer Community - 740832

Release summary

Release: 2024.04

Availability:

• SaaS customers: Archer SaaS Non-Production area on April 21, 2024 and the Archer SaaS Production area on April 23, 2024.

• On-premises customers: May 2, 2024.

Fixes: This update contains fixes for the Archer Platform.

Languages: Available in these supported languages: English, French, Spanish, German, Italian, Brazilian Portuguese, Japanese, and simplified Chinese

Recommendation for on-premises customers: Apply the latest update. All releases are cumulative. If you are running Archer Release 6.2 or earlier, you must first upgrade to Archer Release 6.8 and then upgrade to this latest release. To obtain Release 6.8, please contact your account representative or open a support case.

End of Primary Support: Archer has a defined End of Primary Support policy associated with all major versions. For additional details, refer to the Product Version Life Cycle.