Business Impact Analysis Use Case Design

The Business Processes application captures the base data for a given process. A process may be assigned to a particular business unit or shared across multiple business units. A business process may also be referenced to one or multiple products or services. The application enables you to track the business processes personnel, criticality, recovery time objective (RTO) and ITIL category, and associate it with other aspects of the enterprise infrastructure.

Note: The Business Processes application is included in the Enterprise Catalog package.

The BIA Campaign application creates new Business Impact Analysis records based on the selected scoping methodology as well as links existing BIA records discovered during the campaign.

The Business Impact Analysis (BIA) application enables organizations to inventory their customer-facing products or services and their dependencies (internal business processes, systems, people, and locations). The BIA is an analysis tool designed to apply decision criteria to help organizations determine the criticality for each product or service. The BIA can also be used to determine criticality at the business process level per traditional business continuity approach. A BIA should be completed for each product and service, or for each business process, depending on the methodology used by the organization.

The BIA Archive application stores a copy of each completed and approved BIA and associates that archived copy to the BIA records.

The Company application stores general, financial, and compliance information at the company level. Combined with the Division and Business Unit applications, this application supports roll-up reporting of governance, risk, and compliance initiatives across the enterprise.

Note: The Company application is included in the Enterprise Catalog package.

The Business Unit application provides a detailed view of all activities related to the specific business unit.

Note: The Business Unit application is included in the Enterprise Catalog package.

The Division application represents the intermediate unit within the business hierarchy which is a layer below the high-level company and a layer above the individual business unit. You can use this application to further document the relationships within your business and measure the effectiveness and compliance of individual divisions within the enterprise.

Note: The Division application is included in the Enterprise Catalog package.

The Business Impact Analysis dashboard contains the following iViews:

• Business Process Rating Summary
• My BIAs (Displays BIAs when the current user is either the BPM, Controller, or Compliance Manager)
• BIAs Awaiting Reassessment
• BIAs by Status
• Past Due BIAs

• Creates BIAs campaigns for all business processes in organization, runs BIA campaigns, and initiates advanced workflows.
• Approves or rejects BIAs.

• Can create BIA Campaign and initiate advanced workflow.
• Can approve or reject completed BIAs that have been approved by the BUM.

Can create BIAs for business processes that they own and initiate workflow on their BIAs.

• Can complete the Finance section of the BIA.
• Can select cross-references in the Financial Impact Category.
• Can submit BIAs.

• Can complete Compliance-related questions on the BIA and submit the BIA.
• Can select cross-references in the Compliance Impact Category.

The BIA Campaign JS Data feed is a Java script transporter data feed that automates the creation of Business Impact Analysis records based on the selected scoping methodology and target records. The scoping method can be a Business Process, Business Unit or Products and Services. Depending on the selected scoping methodology, the data feed generates Business Impact Analysis (BIA) records for the following:

• On business process scoping, one BIA record is created for each selected business process record.

• On products and services scoping, one BIA record is created for each selected products and services record.

• On business unit scoping, BIA's are created either for business processes or products and services related to the selected business unit.

Note: To learn how to import the JS data feed, refer the Platform Implementation Guide.

The Business Impact Analysis – Business Process Copy Feed is a Web Services Transporter feed that copies the supporting infrastructure from the evaluated business processes into the Business Impact Analysis application. The supporting infrastructure includes child processes, products and services, business unit, information assets, G/L accounts, and loss events. It copies Third Parties, Stakeholders, Facilities, Devices, and Applications from the Business Process into the related BIA. Once a BIA record is enrolled into the advanced workflow, the value of the DFM: BP/PS copy field is set to yes, which initiates the data feed. The data feed leverages the DFM_Copy Content From BP To BIA report contained in the Business Impact Analysis application.

The Business Impact Analysis – Products and Services Copy Feed is a Web Services Transporter feed that copies the supporting infrastructure from the evaluated product and service into the Business Impact Analysis application. The supporting infrastructure includes child products and services, business processes, third parties, facilities, contacts, devices, applications, and information assets. Once a BIA record is enrolled into an advanced workflow, the value of the DFM: BP/PS copy field is set to yes, which initiates the data feed. The data feed leverages the DFM_Copy Content From P&S To BIA report contained in the Business Impact Analysis application.

Business Process Copy Feed is a Web Services Transporter feed that copies the supporting infrastructure from the evaluated business processes into the Business Impact Analysis application. The supporting infrastructure includes child processes, products and services, business unit, information assets, G/L accounts, and loss events. Once a BIA record is enrolled into the advanced workflow, the value of the DFM: BP/PS copy field is set to yes, which initiates the data feed. The data feed leverages the DFM_Copy Content From BP To BIA report contained in the Business Impact Analysis application.

The Copy BIA Supporting Infrastructure to Products or Services Feed is a Web Services Transporter feed that copies the supporting infrastructure from the product and service being evaluated as part of a Business Impact Analysis into the corresponding Product and Service record. The supporting infrastructure includes child products and services, business processes, third parties, facilities, contacts, devices, applications, and information assets. Once the BIA is approved by the Product and Service Owner, the data feed runs to copy the supporting infrastructure.