Configuring Reset Password

This option designates whether users can reset their passwords. By default, the Reset Password option is not set. To allow users to reset their passwords, select the Enable users to reset their password option. You can enable this functionality in the Security section of the Installation Settings, or on the General tab of the instance as an override.

When you select the Reset Password option, the Reset Password link appears on the Login page. The user can click this link to request a password reset. Archer verifies that the user name and email address (and if applicable the instance and domain) matches the user name and default email address in the user account. If this information matches, a confirmation message appears, informing the user that the system received the reset password request. This action is not complete if the information does not match.

In the user account, you must enter the Default Email. For more information, see Update User Account Contact Information in the Archer Platform Help. The user receives an email notification with a temporary password. The user must enter this password to log in and change the user password.

To use this functionality, you must configure the settings included in the following table in the Archer Control Panel.

Setting

Where to configure

Reset Password

Instance Settings > Security

Security

Instance Management > [instance] > General tab > Security

Notifications

Instance Management > [instance] > General tab > Notifications

Security Parameters in Access Control determine the rules for password creation, password change enforcement, account lockout duration, session time-out behavior, and active session restrictions.

On this page

Configure reset password for all instances

  1. Open the Archer Control Panel, and then go to the Installation Settings tab.
  2. On the General tab, go to the Security section.
  3. In the Reset Password field, select Enable users to reset their password.
  4. On the toolbar, click Save.

Configure reset password for an instance

  1. On the General tab, go to the Security section.

    1. Open the Archer Control Panel.
    2. From the Instance Management list, double-click the instance.
  2. In the Override field, click Override default setting.
  3. In the Reset Password field, select Enable users to reset their password.
  4. On the toolbar, click Save.

Override reset password for an instance

  1. On the General tab, go to the Security section.

    1. Open the Archer Control Panel.
    2. From the Instance Management list, double-click the instance.
  2. In the Override pane, click Override default setting.
  3. On the toolbar, click Save.