Key Indicator Management Use Case Design

This topic explains the Key Indicator Management use case design.

Architecture diagram

The following diagram shows the relationships between the applications in the Key Indicator Management use case.

Download the source file of the diagram here: Key Indicator Management Architecture Diagram

Note: Feeds that create Metrics from a metric library (either the Business Process or Risks) do not also create Risks records from the associated Risk Statement records. Business Asset Catalog objects and their associated assessments are not automatically scoped into Risk Project and must each be scoped in manually.

Applications

The following table describes the use case applications.

Application

Description

Metrics

The Metrics application allows you to establish periodic measurements for objectives, including Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and Key Control Indicators (KCIs). Metrics can be tracked against established expectations and forecasts and warning indicators generated when metrics exceed thresholds.

Metrics Results

The Metric Results application allows the metric owner to report individual measurements of the Metric.

Metrics Library

The Metrics Library is a list of generic metrics that you can import, maintain, and add to. These metrics library records can be used in the Business Unit application to quickly create new Metrics. Select Metric Library records in Business Unit record and set the ready flag in the BU. This allows the Create Metrics from Metric Library for BU feed to process it.

Business Unit

The Business Unit application provides a detailed view of all activities related to the specific business unit.

Note: The Business Unit application is included in the Enterprise Catalog package.

Company

The Company application stores general, financial, and compliance information at the company level. Combined with the Division and Business Unit applications, this application supports roll-up reporting of governance, risk, and compliance initiatives across the enterprise.

Note: The Company application is included in the Enterprise Catalog package.

Division

The Division application represents the intermediate unit within the business hierarchy which is a layer below the high-level company and a layer above the individual business unit. You can use this application to further document the relationships within your business and measure the effectiveness and compliance of individual divisions within the enterprise.

Note: The Division application is included in the Enterprise Catalog package.

Access roles

The following table describes the use case access roles.

Access Role

Description

RM: Admin

This role serves as the administrator for the use case. (Risk Manager, Risk Manager Specialist)

RM: Executives

This role provides the appropriate access levels within the use case to the executives team (CFO, CEO, Controller).

RM: Manager

This role provides create, read, and update access to management stakeholders within the use case.

RM: Owner

This role provides create, read, and update access to business process owners within the use case.

RM: Read Only

This role provides read-only access for the use case.

Dashboards

The following table describes the use case dashboards.

Dashboard

Description

Executive Management

This persona-based dashboard is used by Controllers, CFOs, and CEOs to view business unit/company risks, track risk exposure, and review loss events that require executive sign-off.

Business Unit Manager

This persona-based dashboard is used by Business Unit Managers and Business Unit Coordinators to create new loss events and to view active assessments, unapproved loss events, and loss events requiring executive review or sign-off.

Risk Manager

This persona-based dashboard is used by Risk Managers and Risk Specialists to view active assessments, loss events awaiting review, and open risk projects.

The following sections describe the reporting limitations for each dashboard in this use case. Reporting limitations in the dashboards occur when the related use cases are not licensed.

Executive Management

The following table describes the reporting limitations in the Executive Management dashboard.

iView

Use Case Reporting Limitations

Gross Loss Amount Claimed

Report is invalid.

High Risk

Report is invalid.

Risk Approval Assessment Awaiting Review

Report is invalid.

Likelihood Vs Impact

All reports are invalid.

Loss Events

All reports are invalid.

Risk by Business Unit and Rating

All reports are invalid.

Risk Exposure

Report is invalid.

Risk Inventory and Top Down Risk Assessment

All reports are invalid.

Business Unit Manager

The following table describes the reporting limitations in the Business Unit Manager dashboard.

iView

Use Case Reporting Limitations

Business Unit Manager Quick Links

3 of 4 quick links are invalid.

All Risks

Report is invalid.

Not Rated Risks

Report is invalid.

Likelihood Vs Impact

All reports are invalid.

Risk Inventory for BU Manager

All reports are invalid.

Bottom Up Risk Project Analysis

Report is invalid.

Loss Event Summary

All reports are invalid.

My Loss Events Requiring Review

All reports are invalid.

Risk Self Assessment Summary

All reports are invalid.

Risk Manager

The following table describes the reporting limitations in the Risk Manager dashboard

iView

Use Case Reporting Limitations

Risk Manager Quick Links

4 of 5 quick links are invalid.

All Risks

Report is invalid.

Total Loss

Report is invalid.

High Risk

Report is invalid.

Likelihood Vs Impact

All reports are invalid.

Risks by BU and Rating

Report is invalid.

Risk Inventory for Risk Manager

All reports are invalid.

Business Process by Risk Rating

Report is invalid.

Self Assessment Status and Change Tracking

All reports are invalid.

Control Assessment Concerns

All reports are invalid.

Loss Event Management

All reports are invalid.

Self Assessment Awaiting Risk Manager Review

Report is invalid.

Bottom Up Risk Analysis Report

All reports are invalid.

Data feeds

The following table describes the use case data feeds.
Data Feeds Description

Create Metrics from Metric Library for Business Unit

Allows users to create unique copies of Metrics records from the Metric Library, and associates them back to the Business Unit.

Clear Metric Library Linkage From Business Unit

References data feeds that follow the Create Metrics from Metric Library for Business Unit data feed. It clears the Metric Library cross-reference from the processed Business Unit.

Generate Metrics Results

Automatically creates Metrics Results when the associated Metric reaches either its next assessment date or does not have a last measurement date.