Archer Conflict of Interest Management

The Archer Conflict of Interest Management solution helps organizations to track and perform assessments against conflicts of interest and monitor exception requests and remediation plans to address conflicts of interest that may pose a risk to the organization.

Archer Exchange: With the Archer Exchange, the Archer team has created a broad selection of supplemental, value-added offerings to help you get your unique risk management program on the right path, right from the start. You can leverage the Archer Exchange offerings to expand the use of Archer solutions into new business processes and address specific industry, geographic, regulatory, or technical requirements.

Release notes

Release Date Version Notes

December 2025

Archer 2024.11

  • Transitioned to licensed offering using core applications instead of On-Demand Applications (ODAs)

  • Converted Classic dashboards to NGD

  • Recertified on Archer Platform release 2024.11

Overview

Archer Conflict of Interest Management Conflicts of interest exist throughout the commercial world. They are a particularly important challenge for large and complex financial institutions, which can have affiliations that lead to a host of potential conflicts of interest. When not carefully managed, these conflicts can lead to failure to protect the customer or organization’s interests and regulatory or reputation risks that could be disastrous for all included parties.  

A conflict of interest is a scenario in which a person or organization has an incentive to serve one's interest at the expense of the other.  It might mean serving the interest of the organization over that of a customer or serving the interest of one customer over other customers, or an employee or group of employees serving their own interests over those of the organization or its customers.

Some common scenarios of Conflict of Interest include the following.

  • Outside Board Membership, Industry Associations, and Advisory Committees

  • Secondary Employment and Outside Business Interest

  • Financial Interests

  • Personal Workplace Relationships

  • Relationships with Suppliers, Partners and Other Third Parties

  • Gifts and Hospitality: Gifts and Hospitality can also pose a conflict of interest. To manage Gifts and Hospitality risks, please review the Archer Gift Registration offering.

As new products, services, and marketing strategies evolve to meet changing customer needs and market conditions, organizations need to be disciplined in continually searching for new conflicts of interest and working through how to address them. In addition, approaches to remediating existing conflicts of interest may also require regular reconsideration as circumstances change.

The Archer Conflict of Interest Management solution helps organizations to track and perform assessments against conflicts of interest and monitor exception requests and remediation plans to address conflicts of interest that may pose a risk to the organization.

Features and benefits

The Archer Conflict of Interest offering enables organizations to do the following.

  • Create a Conflict of Interest Profile identifying conflicts of interest internal and external to the organization.

  • Conduct an Assessment to determine risks and impacts regarding conflicts of interest.

  • Document outcome, issues, and action plans to address conflicts of interest.

  • Monitor and review action plans and conflicts of interest.

Archer Conflict of Interest benefits include the following.

  • Consistent and repeatable process for managing relationships with conflicts of interest.

  • Insight into employee and business relationships that pose a risk to the organization through a conflict of interest.

  • Prioritization of risk for conflict of interest action plans.

User guide

Administrator guide

Prerequisites (ODA and system requirements)

Components

Prerequisites

Archer solution area

Archer Regulatory & Corporate Compliance Management

Archer use cases

Archer Issues Management

Archer applications

  • Exception Requests

  • Remediation Plans

Uses custom object

Yes

Requires Archer on-demand application license

No Archer On-Demand Application licenses required

Archer licensing

Additional licensing fees apply for Archer Conflict of Interest Management. Please contact Archer Sales Representative for more information and pricing.

Archer Platform requirements

Archer Platform Release 2024.11 and later

Supported Archer environment

  • On-premises

  • SaaS

Operating system

Windows

Compatible Use Cases and Applications - Related Applications

Application

Use case

Primary Purpose of the Relationship

Business Unit

Archer Issues Management, Archer Business Impact Analysis, Archer Third Party Catalog, Archer IT Asset Catalog, Archer Business Asset Catalog, Archer Key Indicator Management

To relate Business Units that are impacted by the conflict of interest

Third Party Profile

Archer Third Party Catalog

To associate and track conflicts against third party and their profile.

Contacts

Archer Audit Engagements and Workpapers, Archer Incident Management, Archer Third Party Catalog, Archer IT Asset Catalog, Archer Data Governance, Archer Business Asset Catalog, Archer Loss Event Management, Archer Self-Assessment Management

To associate and track conflicts against Employees or other contacts.

Policies

Archer Policy Program Management

To relate violated policies to the conflicts.

Findings

Issues Management

To relate any findings in assessment.

Speak Up

Archer Speak Up

To submit conflicts anonymously and track them.

Gift Registry

Archer Gift Registration

To relate supporting Gift Registry requests

Components

Architecture diagram

Process diagram

Applications

The following table describes the applications in Archer Conflict of Interest Management.

Application

Description

COI Registry

The COI Registry application documents all the information regarding potential conflicts of interest. It captures the results from the assessment, the approval, remediation plans or exception requests, and supporting information.

COI Risk Assessment

The COI Risk Assessment is a questionnaire used to determine the likelihood and impact of the conflict of interest and the results.

Personas &access roles

The following table describes the functions that make up the application’s organization roles. Depending on the organization of your company, these functions and responsibilities may vary.

Function

Description

COI Owner

The Conflict of Interest Owner is responsible for identifying, assessing, and determining conflicts of interest. They also track the mitigation plans and reassess conflicts of interest as needed. This person is typically someone in the compliance or ethics management department.

COI Approver

The Conflict of Interest Approver is responsible for reviewing and approving conflicts of interest. They oversee the Conflict of Interest management process and monitor the Conflicts of Interest for high risk conflicts of interest and escalate the mitigation plan. This person is typically a manager in the compliance or ethics management department.

Permissions chart

COI Registry

CRU*

R

COI Risk Assessment

CRU*

RU*

Gift Registry

R

R

Speak Up

R

R

Business Units

R

R

Policies

R

R

Third Party Profile 

R

R

Contacts

R

R

Remediation Plans

CRU*

R

Exception Requests 

CRU*

R

C = Create, R = Read, U = Update, D = Delete

Note: Members of the Owner, Approver groups should also be assigned to the EM: Read Only, PM: Read Only and Third Party: Read Only groups under Enterprise Management, Policy Management and Third Party Risk Management to allow selection of Business Unit, Policies and Third Party Profiles.

Upgrade Archer Conflict of Interest Management

With the release of Archer Conflict of Interest Management 2024.11, the offering has transitioned to a licensed offering. This means it is no longer using Archer On-Demand Applications (ODA).

If you are upgrading to Archer Conflict of Interest management 2024.11 or later, complete these steps.

  1. Purchase the offering through an Archer Sales Representative.

  2. Refresh the license key upon completion of the purchase.

  3. Download the installation package.

  4. Install the offering. Upon installation, the ODAs will be converted to core applications.

Note: Before upgrading, it is essential to perform an impact analysis on any customized configurations. A data dictionary is provided to support this process.

Install Archer Conflict of Interest

  1. Prepare for the installation.

    1. Obtain the installation package.

    2. Read and understand the "Packaging Data" topic in the Archer Platform Help.

  2. Install the package.

  3. Configure Archer Conflict of Interest.
    1. Configure Archer Engage for new Conflict of Interest submission (optional).

    2. Enable actions by email for COI approver (optional).

  4. Test the installation. Test the application according to your company standards and procedures, to ensure that the use case works with your existing processes.

Install the package

Configure Archer Engage for new Conflict of Interest submission (Optional)

Customers with Archer Engage enabled in their organization can configure Archer Conflict of Interest to allow new conflict submission through Archer Engage portal.

A new layout is added which when published to Engage becomes a record page template in the Engage Portal. It can be used to create multiple records in Archer without having the need to login into Archer. Once the record is created the remaining steps can be done in Archer.

Enable actions by email for COI approver (Optional)

Actions by email enables users to perform advance workflow actions from the email they receive from Archer. Customers can enable Actions by email for COI Approver Review. E-signature has been enabled for COI Approver. If users wish to enable Actions by Email E-Signature for COI Approver user action should be disabled. Actions by email needs to be enabled at multiple places before utilizing it:

  1. Archer Control Panel: Advance Workflow Actions By Email Configuration should be enabled and  updated. You must configure the Archer Control Panel to allow for Actions by Email, see "Configuring Advanced Workflow Actions by Email" in the Archer Control Panel Help Documentation

  2. Notification: Enable Actions by email in the on-demand notification template. An on-demand notification template is readily available on package installation.

  1. COI Registry Application: Enable Actions By Email in the general tab, options section of the application.

  2. COI Registry Advance Workflow:

    1. Disable E-Signatures for Approve transition.

    2. Enable in the COI Approver user action node and select action by email notification template.

    3. Remove any rules for transitions from COI Approver Action user action node. If any rules are present for a transition,  the respective workflow action cannot be taken from the email.

  3. User Accounts: Enable in Account Maintenance section of the user account page. Ensure email id is configured for the user.

Certification environment

Date tested: December 2025

Product Name

Version Information

Operating System

Archer

2024.11

Windows 2019