Archer Exam Management

Archer Exam Management solution enables organizations to more effectively prepare for, document and manage the processes for conducting an examination by providing a centralized platform to efficiently manage the scoping, data collection, collaboration and post analysis phase of an exam. Using this solution, organizations are better able to track the phases of the exam, assign and track information requests, log hours worked on each phase, and maintain visibility into related loss events. In addition, robust reporting tools and graphical dashboards provide professional looking reports to inform executives of exam status, findings and remediation activities.

Archer Exchange: With the Archer Exchange, the Archer team and our trusted partners have created a broad selection of supplemental, value-added offerings to help you get your unique risk management program on the right path, right from the start. You can leverage the Archer Exchange offerings to expand the use of Archer solutions into new business processes and address specific industry, geographic, regulatory, or technical requirements. The Archer Exchange features a fast and agile development cycle, enabling quick delivery of new and updated offerings for trending issues and connections to innovative technologies.

Release notes

Release Date

Release Version

Notes

November 2025 Archer 2024.11
  • Transitioned to licensed offering using core applications instead of On-Demand Applications (ODAs)

  • Converted Classic dashboards to NGD

  • Recertified on Archer Platform release 2024.11

Overview

Navigating the complex landscape of regulatory examinations can be challenging for organizations, with manual documentation and data gathering processes often leading to time-consuming efforts. The lack of visibility into examination and finding status can leave management teams unprepared for potential fines and penalties.

Interacting with regulatory bodies typically involves a large time investment, especially for medium and large organizations in business sectors such as financial services, telecommunications, healthcare and other highly-regulated industries. In addition, providing these regulators with hard copies of sensitive information creates potential risk, as this information could be lost or stolen.

Establishing a consistent, centralized process for managing requests for information from regulators increases the consistency of responses, allows for a reduction in duplicated information, minimizes the exposure of sensitive information and reduces the time required to aggregate and disseminate the data. Implementing Archer Exam Management addresses this challenge by centralizing and streamlining the examination process.

Features and benefits

With Archer Exam Management, you will be able to do the following.

  • Manage the process of submitting and responding to regulatory request through an access- controlled environment to prevent the exposure of sensitive data.

  • Eliminates the need for producing hard copies of sensitive data, thereby greatly minimizing the risk of loss or theft of confidential company information.

  • Identify outstanding information requests and assign information owners to research and submit evidence.

  • Attach documentation from regulators and supporting evidence from your organization

  • Store answers to previous regulatory questions to enable rapid response to similar questions in the future.

  • Report on the status of all regulatory inquiries across your organization.

  • Link examinations to specific divisions, business units, and products and services.

The benefits of using Archer Exam Management include the following.

  • Simplify collaboration of the data collection process of evidence for regulatory examinations.

  • Increase the likelihood examiner receives accurate and complete information.

  • Centralized document repository management including version control and historical archival.

  • Quickly identify and communicate with Information Owners.

  • Reduce penalties or fines from regulatory violations.

  • Analyze past examination results and trends to augment the preparation and response to current and future exams.

  • Track hours worked on each exam phase to effectively manage assignments and improve the efficiency of future examinations.

User guide

Administrator guide

Prerequisites (ODA and system requirements)

Components

Recommended Software

Archer solution areas Regulatory Corporate and Compliance Management
Archer use cases Not applicable
Archer applications Not applicable
Uses Custom Objects No
Archer on-demand applications license Zero (0) Archer On-Demand Application licenses required
Archer licensing Additional licensing fees apply for Archer Exam Management. Please contact Archer Sales Representative for more information and pricing.

Archer Platform requirements

Archer Platform Release 2024.11 and later

Supported Archer environments
  • On-Premises

  • SaaS

Partner/vendor requirements N/A
Operating system Windows

Compatible use cases and applications - Related applications

Application

Use case

Primary purpose of the relationship

Business Unit

IT Asset Catalog, Issues Management

Link regulatory examination to Business Unit

Company

IT Asset Catalog, Issues Management

Link regulatory examination to Company

Division

IT Asset Catalog, Issues Management

Link regulatory examination to Division

Contacts

IT Asset Catalog, Business Asset Catalog

Link regulatory examination to Contacts

Findings

Issues Management

Document findings resulting from examination

Loss Events

Loss Event Management

Detail loss events resulting from regulatory violations

Products & Services

Business Asset Catalog, Third Party Risk Management

Link regulatory examination to Products & Services

Regulatory Communications

Privacy Program Management

Link Regulatory Communications to examination.

PBC Documentation Requests

Financial Controls Monitoring

Document PBC Documentation Request from examination.

Components

Architecture diagram

Process diagram

The Archer Exam Management process begins when the Exam Manager creates a new exam record. The examination is subsequently scoped and linked to a specific company, division, business unit, or product and service. Once the readiness checklist is complete, the exam transitions to the data collection and review phase. Here the Exam Manager can log hours spent on exam tasks and request exam evidence from Information Owners. Once all information is gathered and approved the wrap-up phase will begin. In this phase the Exam Manager receives findings and any loss events (sanctions, penalties, fees, and fines) from the Regulatory Agency. The examination is then sent to the Exam Owner who is responsible for final negotiation with the Regulators and closing the examination.

The following diagram shows the general workflow of the application.

Applications

Application

Description

Exam Management

The Examination Management application establishes a framework for this business process, allowing you to manage multiple informational requests from a secure, centralized location. The application provides an easy way for regulators to submit specific questions to your organization, and it gives you flexible assignment options for addressing individual questions. When responses require supporting evidence, the necessary documentation and files can be uploaded to the application and then viewed by exam managers and owners in a secure environment. By transmitting data through a secure and access-controlled environment, you can eliminate the need for producing hard copies of sensitive data, thereby greatly minimizing the risk of loss or theft of confidential company information.

Information Requests

The Information Requests application automates the data collection process of evidence for regulatory examinations. It allows the exam manager to submit a data gathering request to information owners, track the status of the information request, dictate expected delivery times, request more information or  communicate desired revisions to the submitted data. The application also sends notifications to the information owner notifying them that a request has been  made and updates the exam manager when submissions have been completed. The exam manager can also quickly determine if the request is past due and if approved evidence has been submitted to regulators.

Exam Hours

The Exam Hours application is used to track the time worked during each phase of the regulatory examination. Exam Hours allows the exam owner, exam manager, and information owners to select the exam, the phase of the examination for which they are performing work, how many hours were spent on the task, when the work began and ended,  and any notes they'd like to add. Hours are tracked by the exam manager and used to evaluate how much time is being spent on each phase of the examination and which information owners are performing the most work.

Personas and access roles

Function

Description

Exam Manager

Responsible for oversight and management of the internal business process for the exam. The exam manager acts as the formal liaison between the regulator and the rest of the organization once the exam commences. Tasks include capturing and categorizing data requests and providing real-time updates to regulators and key internal stakeholders.

Exam Owner

Acts as the business manager for the target of the exam. The exam owner is accountable for the results of the regulatory examination. They are interested in reviewing the exam status and findings, managing any needed escalations, and implementing effective remediation plans.

Information Owner

Owns the information that the regulator would like to review. They are responsible for the timely collection and communication of data related to the exam. The exam is not their full-time job. Therefore, they would like to complete the data collection as quickly as possible and return to value added activities.

Permissions chart

Application

Exam Manager

Exam Owner

Information Owner

Exam Management

CRU*

CRUD

R*

Information Requests

CRU*

CRUD

RU*

Exam Hours

CRU*

CRUD

CRU*

C = Create, R = Read, U = Update, D = Delete

*Indicates Record Permissions

Note: Please ensure members of Exam Manager, Exam Owner & Information Owner groups have access to the referenced application records.

Upgrading Archer Exam Management

With the release of Archer Exam Management 2024.11, the offering has transitioned to a licensed offering. This means it is no longer using Archer On-Demand Applications (ODA).

Organizations upgrading to Archer Exam Management 2024.11 and later must to follow the steps below:

  1. Purchase offering through Archer Sales Representative

  2. Refresh the license key upon completion of purchase

  3. Download installation package from myArcher

  4. Proceed with installation steps below

Upon installation, the ODAs will be converted to core applications.

Note: Before upgrading, it is essential to perform an impact analysis on any customized configurations. A data dictionary is provided to support this process.

If you are upgrading Exam Management to version 2024.11, be aware of the following changes.

Install Archer Exam Management

  1. Prepare for the installation.

    1. Obtain the installation package.

    2. Read and understand the "Packaging Data" topic in the Archer Platform Help.

    3. Apply the latest license file in the Archer Control Panel.

  2. Install the package.

  3. Set up the data feed.
  4. Test the installation. Test the application according to your company standards and procedures, to ensure that the use case works with your existing processes.

Install the package

Installing a package requires that you import the package file, map the objects in the package to objects in the target instance, and then install the package.

Set up data feeds

Archer Exam Management includes the Exam Management: Auto-Generate Next Exam data feed. This Data Feed is used to create new Exam records. The report returns data for automatically launching exams on a schedule and is triggered by Auto-Generate Next Exam field value as Yes and Next Exam Date is equal to today’s date in Exam Management application.

Certification environment

Date tested: November 2025

Product Name Version Information Operating System
Archer Suite 2024.11 Virtual Appliance