Configuring Advanced Workflow

If you plan to use the Advanced Workflow feature, you may have to perform additional configuration activation, depending on your environment. Review the following tasks and complete any that are applicable to your environment.

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Task 1: Open HTTP on localhost for communication between the Advanced Workflow service and Archer

HTTP communication is used between the Archer middle tier and the Advanced Workflow Service. If you have currently disabled HTTP communication, and want to use the Advanced Workflow feature, on the server running the Advanced Workflow Service, add exceptions for TCP port 8000 in your local firewall or other tools.

Task 2: Run the Advanced Workflow service with a non-admin account

By default, the Advanced Workflow service runs as administrator. However, if you do not want to run the service with admin or local system privileges, you can run the service under a different account that has the following permissions:

The following table describes the access required to Archer directories.

Directory

Access Required

C:\Program Files\Archer\Services\Workpoint

Read/Write

C:\ArcherFiles\Logging

Write

The directory that the %TMP% or %TEMP% environment variables point to for the account.

Read/Write

To change the service account, do the following:

  1. Open the Services Control Manager.
  2. Right-click the Advanced Workflow service, and select Properties.
  3. Click the Log On tab, and select This account.
  4. Select the user you want to use, enter the credentials, and click OK.

Task 3: (Optional) Enable Advanced Workflow in a load balanced environment

If you are running Archer with a load balancer, ensure that all of the internal servers running IIS and the Advanced Workflow service can communicate through port 8000.

This is set in the Archer Control Panel.

Additionally, you may force the Advanced Workflow service to honor currently configured proxy settings.

Task 4: Ensure Windows host registry key is valid

  1. Open Regedit.exe.

  2. Confirm the following registry key stores the Advanced Workflow configuration information:

    HKEY_LOCAL_MACHINE\SOFTWARE\Workpoint LLC\Workpoint\x.x

    where x.x is the Workpoint version number installed in your environment.

  3. Confirm the ServerAddress stores the hostname for the server.

Important: If the Windows host is renamed, Advanced Workflow does not synchronize correctly until the property is updated.