Installing the Services Server

Run this installation on each Services Server.

On this page

Task 1: Prepare the installer package

  1. Download the Archer installer package from Archer Community.

    https://www.archerirm.community/

  2. (Optional) Verify that you have downloaded the installer package correctly by comparing the checksum values from your downloaded Archer files to the checksum values for your Archer Platform version displayed on the download page.

  3. Use the Run as Administrator option to extract the installation package on the server to a location that is accessible to other servers.

  4. Back up the instance and configuration databases created during the server preparation process. This process ensures that your data is current so that you can recover it if necessary.

Task 2: Run the installer as administrator

Run the installer on all Web and Services servers. 

  1. Open the installation folder, and right-click ArcherInstall.exe.
  2. Select Run as Administrator.
  3. Click OK.
  4. Select the appropriate language for the installer to use.
  5. Read the license agreement, and select I accept the terms in the license agreement.
  6. Read the Diagnostics and System Data License.
  7. Click Next.

Task 3: Install the Services component

Begin at the Archer - Installation Options page.

  1. Verify that only the desired components are selected.

    Note: When upgrading, options used in past installations are automatically selected.

  2. Click Next.

Task 4: Specify the X.509 certificate

Important: You must use the same X.509 certificate during installations on all types of servers. For more information, see X.509 Certificates.

Begin at the Archer - Specify Certificate page.

  1. In Specify where to obtain the X.509 certificate, do one of the following:
    • Select Create a certificate to create a new certificate.
    • Select an existing certificate from a disk or a certificate store.
      • If selecting from a disk, do the following:
        1. Choose Select from disk.
        2. In Specify the file to import into the certificate store, click Ellipsis and select the certificate file.
        3. Click OK.
        4. In Type the password for the private key, enter the applicable certificate password.
      • If selecting from a certificate store, do the following:
        1. Choose Select from certificate store.
        2. In Select a certificate from the store, expand the category and select the certificate.
  2. Click Next.

Task 5: Set the configuration database options

Complete this task only if prompted during the installation process. If the installer detects the Archer Configuration service, the Archer - Configuration Database Options page does not display.

Begin at the Archer - Configuration Databases Options page.

  1. In SQL Server, enter the SQL Server that hosts the Configuration Database.
  2. If you are using a SQL Server account, enter the following, otherwise, go to step 4.
    • Login name
    • Password
  3. If you are using integrated security, do the following, otherwise, go to step 4.
    1. Select User integrated security.
    2. In Database, enter the Instance Database.
  4. In Database, enter the Configuration Database.
  5. Click Next.

Task 6: Configure the service credentials

Begin at the Archer - Services Credentials page.

  1. Select
    • Use the Local System account to run all services.
    • Use the specified account to run all services and provide Account Credentials.
  2. Click Next.

Note: To allow correct Archer Services installation, ensure that Log on as a Service is enabled for the Windows Services Account / Archer Services Account.

Task 7: Set the services file and application file paths

Begin at the Archer - Services and Application Files page.

Archer Folder Namei

  • For new Archer installations of release 6.14 Patch 1 and later releases, the RSAArcher folder in file paths has been changed to Archer. For example: c:\program\Archer

  • For upgrades of Archer, the RSAArcher folder renames unchanged. For example: c:\program\RSAArcher

  1. In Services, enter the path where the services are installed.
  2. In Application Files, enter the path where the application files are installed.

    Note: Do not install Web Application or products in the same virtual directory or Root of Archer. Browsers send Cookies if more than one Web Application resides in same space; this behavior may lead to passing Archer cookies to any other application installed in same Root or Virtual Directory.

  3. In Program Group, create Archer program group for the current user only.
  4. Click Next.
  5. Click Yes to confirm the newly created directories and program group.

Task 8: Set the path for the installer log file

Begin at the Archer - Log Location page.

  1. In Log Path, enter the folder in which you want to store the log files. All servers in the Archer environment use this path for logging events. When setting this path, use the same path for all web and services servers.
  2. Click Next.

Task 9: Perform the installation

Begin at the Archer - Perform Install page.

  1. Click Next.
  2. Click Finish.