Setting Up Call Trees
A call tree is a list of persons, roles, and organizations that you may need to notify in a particular sequence in the event of a breach. You may have call trees for internal contacts, such as a list of senior management who need to stay informed about the response to a breach, or external contacts, such as a list of government bodies that you are required to notify in the case of a breach.
Set up call trees using the following steps.
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Create a new record in Notifications and Call Trees.
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Provide information including:
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The user responsible for contacting others in the event of a breach.
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The user or users who need to be contacted.
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The message that the Call Initiator is required to deliver.
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Save the record.