Updating User Accounts

Administrators can change user passwords and account status directly from the Manage Users list on the Users page. The Last Updated column in the user list displays the date of the most recent change made to each user's profile. To update additional user account details, you must navigate to the user record page for each individual user whose details you want to update.

Change user password

  1. From the menu, click Admin menu > Access Control > Users.
  2. In the Manage Users list, find the user whose account status you want to update.
  3. Click Change password in the Actions column.
  4. Enter and retype the new password in the pop-up dialog that appears.
  5. Click OK.

Change user account status

  1. From the menu, click Admin menu> Access Control > Users.
  2. In the Manage Users list, find the user whose account status you want to update.
  3. Click the user's current account status in the Status column.
  4. Select the desired user status from the pop-up menu.
  5. Click OK.

Update additional user account details

  1. Go to the General Information tab of the user account that you want to update.
    1. From the menu, click Admin menu > Access Control > Users.
    2. Select the user record.
    3. Click the General Information tab.
  2. Make any necessary changes.

  3. Click Save or Save and Close.

    • To apply the changes and continue working, click Save.
    • To save and exit, click Save and Close.