Subscription Notifications

Subscription notifications enable recipients to receive notifications on a set schedule or instantly when records are added or updated in an application or questionnaire. You can create notification blueprints for any application or questionnaire for which they are assigned ownership rights. The Subscription Notification blueprint specifies the rules used to generate a subscription notification.

Archer users can subscribe or unsubscribe to notifications from Email Subscriptions under the User menu.

Subscription notification example

The following table provides an example subscription notification scenario.

Scenario

A team needs to be alerted each time an urgent issue is added or updated in a custom application or questionnaire.

Action

A user with administrative rights to the custom application or questionnaire creates a subscription notification blueprint, specifying that a notification is sent to all members of the team each time a new issue is reported. The filter criteria are defined so that notifications are sent only when the value Urgent is selected in the Priority field, thereby limiting the number of notifications that are triggered by the blueprint.

Result

A user adds a new issue in the application or questionnaire and selects Urgent in the Priority field and clicks Save. Everyone on the team receives a notification.

Subscription notifications option

The Subscription notification option allow receipients to subscribe or unsubscribe to notifications.

Administrators specify 1 of the following subscription options in the notification blueprint:

  • None: Archerusers and specified recipients are not subscribed by default and can subscribe or unsubscribe to the notification at any time.
  • New Users: New users receive notifications by default and can cancel the subscription at any time.
  • All Users: New and existing users receive notifications by default and can cancel the subscription at any time.

Users can receive notification emails using any email-based device, and select which notifications they want to receive using the Manage Your Email Subscriptions option in the User Preferences menu.