Reminder Notifications

Reminder Notifications are used to provide information to users either before, on, or after a specific date. They are published once per day, and use date filters that compare a date-based field in each record to the date that the notification is being sent.

Important: If a workflow is enabled in an application, then only the Reminder notification type can be used in a DDE.

Delivery schedule criteria filters

When creating a notification reminder, you can set when and how often you want to send a notification email. To prevent the emails from being sent indefinitely, use filters in combination with any Greater than or Less than reminder criteria.

The following table describes the elements for the notifications delivery schedule criteria.

Criteria Filter

Filter Description

Field

Determines when the reminder will be selected.

Operator

Determines if the notification will be before, after, or on the date decided by the Field filter.

Days

Determines how many days the reminder will be sent in correlation to the date dictated by the Field filter.

Occurrence

Determines how many times the notification will be sent.

Target

Determines if the notification will be sent before or after the date decided by the Field filter.

Notification reminders configuration examples

Send a single reminder email 5 days before a Due Date

Field = Due Date

Operator = Equals

Days = 5

Occurrence = Once

Target = After Date

Send a daily reminder email for 5 days, once each on the 4 days leading up to the Due Date, and again on the Due Date.

Field = Due Date

Operator = Less Than

Days = 5

Occurrence = Daily

Target = After Date

Send a reminder email 5 days after the Due Date has passed.

Field = Due Date

Operator = Equals

Days = 5

Occurrence = Once

Target = Before Date

Send a reminder email each day, beginning on the Due Date, and then for 4 consecutive days afterward.

Field = Due Date

Operator = Less than

Days = 5

Occurrence = Daily

Target = Before Date

Send a reminder email every day once a record is more than 5 days past the due date.

Field = Due date

Operator = Greater Than

Days = 5

Occurrence = Daily

Target = Before Date