Reviewing the Package Installation Log

When a package is installed, Archer saves a log file documenting the installation. A log file is generated for all installations, both successful and unsuccessful. By default, this log file is located in the Logs folder designated during the Archer installation, for example, C:\Program Files\Archer\Logs.

Export the Package Log File

1. From the menu bar, click > Application Builder > Install Packages.

2. In the Package Installation Log section, click the package that you want to view.
3. In the Package Installation Log page, in the Object Details section, click View All Errors.
   

   Note: To view individual logs, in the Errors column of the log you want to view, click the Failures link or Warnings link. Clicking View All Errors, Failures, or Warnings opens the specific errors on a different page.

4. Click the Export icon to export the log file.
5. Click Close.

For a list of packaging installation log messages and remediation information for common messages, see Package Installation Log Messages.

Package Installation Log Errors

The following types of errors can occur during package installation:

• Failures cause the installation to quit.
  • Failure. A global failure that stopped the installation and rolled back all updates.
  • Minor failure. A particular object failed to install.

  Failure messages

  The following table lists failure messages.

  Message Type	Description
  Failure	Package installation failed. Unable to save <application or questionnaire name> <level name>.
  Failure	Package installation failed. Unable to save <application or questionnaire name>. No solutions available for the questionnaire.
  Failure	Package installation failed. Target level for Questionnaire <questionnaire name> was not found.
  Failure	Package installation failed. Unable to save <application or questionnaire name> due to mismatching application levels.
  Failure	Package installation failed. Critical object failed to save due to validation. The error Log Reference ID is: <log ID>.
  Failure	Package installation failed. Critical object failed to save due to an exception. The error Log Reference ID is: <log ID>.
  Minor Failure	Object Installation Failed. Unable to save layout object <layout object name>.
  Minor Failure	The level for Field Filter Property <field filter property name> was not found. The property was not installed.
  Minor Failure	The module for Field Filter Property <field filter property name> was not found. The property was not installed.
  Minor Failure	Unable to update <values list name>. Cannot change a Global Values List to a Custom Values List.
  Minor Failure	Unable to update Navigation Menu <application or questionnaire name>. Field <field name> not found.
  Minor Failure	The module for Questionnaire Campaign <questionnaire campaign name> was not found. The campaign was not installed.
  Minor Failure	The level for Questionnaire Rule <questionnaire rule name> was not found. The rule was not installed.
  Minor Failure	Advanced workflow HTTP request error: 404 not found.
  Minor Failure	Advanced workflow import: Cannot install the new advanced workflow because the target component has active jobs that are using a different version of the workflow.
  Minor Failure	Advanced workflow import: Cannot find process reference in the configuration file.
  Minor Failure	Advanced workflow import: Failed to upload the archive configuration file.
  Minor Failure	Advanced workflow import: Cannot get the archive tree with key {0}. ({0} is the key generated by the Advanced Workflow during workflow import.)
  Minor Failure	Advanced workflow import: Cannot find process object in the archive tree with key {0}. ({0} is the key generated by the Advanced Workflow during workflow import.)
  Minor Failure	Advanced workflow import: Cannot start the import request for the process {0} with key {1} and importOption {2}. ({0} is the process id generated by the Advanced Workflow, {1} is the key generated by the Advanced Workflow. during workflow import, {2} is the importOption parameter. Currently importOption is set to 1, which is “Always Replace”)
  Minor Failure	The matching filters for the calculated cross reference field {0} in module {1} failed to install correctly. The field was installed, but needs to be reviewed.

  • Warnings allow the installation to continue with items that require manual review or remediation.

    Warning messages

    The following table describes warning messages.

    Message
    The following access role referenced on the Access tab could not be resolved: <access role name>.
    Cannot change the status of Application <application name>. Updating the status of an application via package installation is not allowed.
    Cannot change Values List Type of <values list type name> from Questionnaire.
    Attempted to change system field type for field <field name>. Field install was skipped.
    The calculated field <field name> in the application <application name> cannot be verified.
    <application or questionnaire name> Apply Conditional Layout Actions <action name> were updated due to page layout discrepancies.
    Content <content ID> was not found in the target instance.
    Content not found.
    The following application or questionnaire referenced on the Access tab could not be resolved: <application or questionnaire name>.
    Field Filter Property Value <field filter property name> was not found and removed from a collection.
    Field <field name> was not found and removed from a collection.
    Sort field : <field name> was not found in the target instance and was removed from report : <report name>.
    Display field : <field name> was not found in the target instance and was removed from report : <report name>.
    Field : <field name> used for grouping, was not found in the target instance and was removed from report : <report name>.
    Contained Display field : <field name> was not found in the target instance and was removed from report : <report name>.
    Field : <field name> used for calendars, was not found in the target instance and was removed from report : <report name>.
    Field : <field name> used for map pins was not found in the target instance and was removed from report : <report name>.
    Field : <field name> used for map addresses was not found in the target instance and was removed from report : <report name>.
    Field : <field name> referenced by a statistic step was not found in the target instance and was removed from report : <report name>.
    Field : <field name> referenced by a subform statistic step was not found in the target instance and was removed from report : <report name>.
    Field : <field name> used for charting was not found in the target instance and was removed from report : <report name>.
    Field : <field name> used for display widths was not found in the target instance and was removed from report : <report name>.
    Questionnaire Reviewer field : <field name> was not found in the target instance and was removed from campaign : <report name>.
    Questionnaire Submitter field : <field name> was not found in the target instance and was removed from campaign : <report name>.
    Field : <field name> was not found in the target instance and the condition was removed from the filter.
    Subform Field : <field name> was not found in the target instance and the condition was removed from the filter.
    Field : <field name> referenced for value matching was not found in the target instance and the condition was removed from the filter.
    Field : <field name> used for a placeholder was not found in the target instance and was removed from notification : <notification name>.
    Event Action Authorization field : <field name> was not found in the target instance and was removed from event action : <event action>.
    Score Card Related field : <field name> was not found in the target instance and was removed from Cast Score Card field : <field name>.
    Cast Related field : <field name> was not found in the target instance and was removed from Cast Score Card field : <field name>.
    Subform Display field : <field name> was not found in the target instance and was removed from subform : <subform name>.
    Subform Sort field : <field name> was not found in the target instance and was removed from subform : <subform name>.
    Inherited User/Group field : <field name> was not found in the target instance and was removed from field : <field name>.
    Inherited Related Level field : <field name> was not found in the target instance and was removed from field : <field name>.
    Cross Reference View/Edit Display field : <field name> was not found in the target instance and was removed from field : <field name>.
    Cross Reference View/Edit Sort field : <field name> was not found in the target instance and was removed from field : <field name>.
    Related Record View/Edit Display field : <field name> was not found in the target instance and was removed from field : <field name>.
    Related Record View/Edit Sort field : <field name> was not found in the target instance and was removed from field : <field name>.
    History Log Field Selection field : <field name> was not found in the target instance and was removed from history log field : <field name>.
    Contained Reference field : <field name> was not found in the target instance and was removed from multi-reference field : <field name>.
    Questionnaire Reference field : <field name> was not found in the target instance and was removed from field : <field name>.
    The following notification referenced in a Generate Notification DDE action cannot be resolved: <notification name>.
    Group <group name> was removed from <module authorization>. The group could not be found.
    Level <level name> was not found and removed from a collection.
    The following dashboard referenced in a link cannot be resolved: <dashboard name>.
    The following report referenced in a link cannot be resolved: <report name>.
    The following solution referenced in a link cannot be resolved: <solution name>.
    Access rights to the following page could not be configured due to missing module: <page name>.
    The level for Navigation Menu <application or questionnaire name> was not found.
    The following module referenced in the Navigation Menu could not be resolved: <application or questionnaire name>.
    The following solution referenced in a workspace cannot be resolved: <solution name>.
    There are no Solutions associated with <application or questionnaire name>.
    <report name> report could not be created. There are no display fields for this report.
    The following field referenced in a notification cannot be resolved: <field name>.
    The following report referenced in a notification cannot be resolved: <report name>.
    Numeric Range Value <numeric range value> was not found and removed from a collection.
    <object name> Alias was changed from <old alias name> to <new alias name>.
    Object was not saved due to an exception. The error Log Reference ID is: <log ID>.
    Object was not saved due to failing validation. The error Log Reference ID is: <log ID>.
    <field name> in the application <application or questionnaire name> cannot be changed from a private field to a public field.
    The Notifications Enabled option for the <questionnaire name> Questionnaire was changed.
    Cannot change the status of Questionnaire <questionnaire name>. Updating the status of a questionnaire via package installation is not allowed.
    Read Receipt disabled for <application name> application <DDE action name> action.
    Unable to update workflow. Content records are tied to the following workflow stages: <workflow stage names>.
    Unable to update the solution attribute for <application or questionnaire name>.
    User <user name> was removed from <module authorization>. The user could not be found.
    Values List Value <values list value name> was not found and removed from a collection.
    Map Pin Value List Value : <values list value name> was not found in the target instance and was removed from report: <report name>.
    Questionnaire Quarter Value List Value : <values list value name> was not found in the target instance and was removed from campaign: <campaign name>.
    Questionnaire Year Value List Value : <values list value name> was not found in the target instance and was removed from campaign: <campaign name>.
    Matrix Column Values List Value : <values list value name> was not found in the target instance and the condition was removed from the filter.
    Matrix Row Values List Value : <values list value name> was not found in the target instance and the condition was removed from the filter.
    Values List Value : <values list value name> was not found in the target instance and the condition was removed from the filter.
    Cast Score Card Values List Value : <values list value name> was not found in the target instance and the condition was removed from the filter.
    Calculation Formula Values List Value : <values list value name> was not found in the target instance.
    The following notification referenced in a Workflow stage cannot be resolved: <notification name>.
    Notifications Enabled option for <application name> Application was changed.
    The advanced workflow was installed, but is inactive. Please review and activate.
    Module <module name> was not found. The relationship and associated display fields were removed from the search report.
    <Schedule Name> references only specific users. This can potentially cause an issue on package install.
    Once the cross-reference/related record has been saved, the reference field {0} in the module {1} cannot change from calculated to non-calculated or vice versa.
    The placeholder field <Field_Name> was not found in the target instance and was removed from the Findings message in questionnaire <Questionnaire_Name>.