Platform Accessibility Compliance

Archer accessibility standards

Web Content Accessibility Guideline (WCAG) from W3C consortium is accepted as the ISO/IEC 40500 standard for Web-based applications. Archer uses the WCAG 2.1 as guidance for accessibility standards as it is accepted by U.S. Federal and worldwide government agencies. Archer uses the Voluntary Product Accessibility Template (VPAT) self-attestation for each major Archer Platform release. For more information, contact your account representative to obtain the latest VPAT documentation.

See Archer Qualified and Supported Environments, for the accessibility tools.

General accessibility

To improve screen readability, many end-user pages use the browser Open Sans font family. Archer does not install the Open Sans font family. To use this font family, ensure your system includes Open Sans. For information on downloading the Open Sans font family, see the Open Sans website.

Using web browser navigation buttons, for example, Back, Forward, and Refresh, on Archer pages may result in entered data not being saved.

The following table describes Archer-specific keyboard combinations.

Feature

Keyboard Navigation

Rich Text Editor (RTE)

  • To open the RTE, press ALT+F10 or FN+ALT+F10.
  • To navigate the toolbar, use the arrows.

Focus and navigation for the section headers of toolbars, tooltips, and buttons

Use TAB.

Focus and navigation in menus

  • To enter the menu, press the Space bar or ENTER.
  • To navigate through the menu, press TAB.
  • To select a menu item, press the Space bar or ENTER.

Home, Workspaces, Search, Help

Press TAB until the option you want is selected.

Note: Exceptions to these keyboard combinations are detailed in the feature-specific accessibility sections.

Administration and Workspace Menus accessibility

The following table describes the accessibility navigation for the Administration Menu.

Feature

Description

Administration and workspace menus

  • To select a workspace, press TAB.
  • To expand the selected workspace menu, press TAB and move the control to the corresponding down arrow and press Space bar or ENTER.
  • To exit an expanded menu and return to the top-level Administration Menu, press ESCAPE.

Focus

  • The screen reader announces the dashboard, application, or solution to which the focused item belongs.

  • The screen reader does not announce the quick link name which is focused.

Menu items

  • Some items are not fully compliant, which causes screen reader errors.
  • Press the Space bar on the following menu items to open the respective pages:
    • Home button to the landing page
    • Workspaces to the Workspace dashboard
    • Administration menu to the Administration dashboard
    • User menu to expand the user menu
    • Help button to the Archer Help.

Navigation

  • To navigate dashboards, quick links, solutions, and applications, use TAB.
  • To return to the Administration and Workspace menus, press ESCAPE.
  • After exiting the Navigation Menu, press TAB to entirely skip the menu.

Advanced Search accessibility

The following table describes the accessibility navigation for Advanced Search.

Feature

Description

Fields to Display section

  • To navigate the section, press TAB.
  • To navigate the fields list, use the arrows.
  • To add an available value to the Selected pane, select the value and press ENTER.

Filters and Sorting sections

  • To open the sections, press TAB to select the arrow and press Enter.
  • In the Filters section, keyboard navigation is limited. The Today button, month and year drop-downs, and the left and right arrows are not keyboard accessible.
  • To add a new field, do the following:
    1. Ensure both existing fields are populated.
    2. On the section header, press SHIFT+TAB.
    3. To select the Add New button, press the right arrow.

Map Configuration section

  • To access the Display Mode field, press TAB.
  • To navigate the options, use the arrows.

Navigation

  • When using keyboard navigation between the Administration Menu and Advanced Search, screen focus is sometimes lost.
  • The screen reader does not announce that the Advanced Search page loaded for the selected application.

Search button

If a search uses filters or sorting, press TAB until the Search button is selected.

Data Import Wizard accessibility

The following table describes the accessibility navigation for the Data Import Wizard.

Screen

Description

All screens

  • To change focus between the Cancel, Previous, Next, and Import buttons, use the arrows.
  • To make a selection, press ENTER.

Import Wizard Screen 1

Opening some dialog boxes may cause a focus error.

Import Wizard Screen 1

To complete the Locale section using the keyboard, do the following:

  1. To open the Locale drop-down menu, press the down arrow while the field is focused.

  2. To navigate between the Find, Show Only, and Locale selections, press TAB.

  3. To navigate the locale options, use the arrows.

  4. To select an option, press ENTER.

  5. (Optional) To close the drop-down options without making a selection, press ESCAPE.

Import Wizard Screen 2

  • When navigating to this page with the keyboard, screen focus is on the Cancel button at the bottom of the page. Press TAB once to return focus to the top of the page.
  • In the Import Field Mapping section, screen readers and keyboard navigation do not always work as expected.
  • When the Import Type is set to Update Existing Records, the Application Fields field appears. Do the following to navigate the field:
    1. Press the down arrow while the screen is focused.

    2. To navigate between values within the Available and Selected panes, use the arrows.

    3. To move between different panes and buttons of the field, press TAB.

    Note: There is a brief loss of focus between the Available and Selected panes. Press TAB once to restore focus.

    Note: Pressing TAB while the focus is on the OK or Cancel buttons, shifts the focus to values in the Available pane.

Import Wizard Screen 3

  • When navigating to this page with the keyboard, the screen focus is on the Cancel button at the bottom of the page.

  • To change focus between the Cancel, Previous, and Import buttons, use the arrows.

Navigation

The screen reader does not announce when the Data Import Wizard has loaded.

Report Listing accessibility

The following table describes the accessibility navigation for the Report Listing.

Feature

Description

Actions column

  • To access the Edit and Delete buttons in the Actions column, use the arrows.
  • To select edit or delete, select the applicable icon and press ENTER.
  • To return to Read-Only mode, press ESCAPE.

Editable page number field

The field does not have a label for screen readers. The screen reader reads the page number in the field.

Navigation

The screen reader does not announce that the Report Listing page has loaded.

Reports table

The screen reader sometimes announces "Row selected" without prompting.

Grouping columns

  • To navigate to a column, use TAB.

  • To expand the menu, use the down arrow.

  • To group or ungroup columns, press G and ENTER.

Record page accessibility (NGRX)

The following table describes the accessibility navigation for record pages.

Feature

Description

Date/Time options

You can change the numbers in the date field by using the UP ARROW and DOWN ARROW to incrementally adjust the number. Use TAB and SHIFT + TAB to switch between the month, day, and year.

Alternatively, do the following to change the date field using the date icon modal:

  1. Press TAB to focus on the date icon. Press RETURN.

  2. Use the ARROW KEYS to navigate to a date. Press RETURN to select a date.

  3. Press TAB to focus on the OK button. Press RETURN to exit the modal.

List-box fields

Do the following to select or clear checkboxes:

  1. Press TAB to focus on a checkbox.

  2. Use the SPACEBAR to select or clear a checkbox.

  3. Press TAB to navigate to the next checkbox.

Navigation

Assistive technology announces that the record page loaded for the selected application.

Radio buttons

Do the following to select a radio button:

  1. Press TAB to focus on a radio button.

  2. Use the ARROW KEYS to change the selection.

  3. Press ENTER to select a different radio button.

Record Lookup

Do the following to access Record Lookup:

  1. Press TAB to the record lookup icon. Press ENTER.

  2. Press TAB to a checkbox. Press SPACEBAR to select or clear a checkbox.

Secondary menu

Press TAB, then press ENTER to select an option in the secondary menu.

Sections

Press TAB to focus on the section header. Press RETURN to expand or collapse the section.

Page title

The page title is your application name appended by the record ID.

This title renders in your browser history.

Record page accessibility (Classic)

The following table describes the accessibility navigation for record pages.

Feature

Description

Date/Time options

The Date/Time fields selection tools are skipped in the keyboard navigation order. To add data to the fields, focus on the field and manually enter the data and time.

List-box fields

The screen reader does not announce whether a value has been selected.

Navigation

The screen reader does not announce that the record page loaded for the selected application.

Radio buttons

  • To navigate to other items in the radio list, use the arrows.

  • To move to the next field, use TAB.

Record Lookup

  • The Drag-and-Drop grouping feature is not accessible using only the keyboard.
  • In some non-key fields, the screen reader and keyboard navigation do not work as expected.

Secondary menu

The secondary menu contains the same options as the toolbar buttons. Instead of navigating through the user interface to the buttons, you can use the secondary menu to complete the same actions. If you do not have permissions to complete actions, you cannot select those options in the secondary menu.

Do the following to use the secondary menu:

  1. Focus on the record header.
  2. To open the menu, press SHIFT+F10.
  3. To navigate the menu, use the up and down arrows.
  4. To select an option, press ENTER.
  5. To exit the menu, press ESCAPE.

Sections

To collapse all sections, press CTRL+ALT+SHIFT+C.

Text field options

To make the default value available to the screen reader, on the Options tab, clear the Default Behavior selection.

Search page accessibility (NGRX)

The following table describes the accessibility navigation for the NGRX Search page.

Feature

Description

Expand User and Group Lists

To expand User Lists and Group Lists, press SHIFT + ENTER.

Expand the description icon

To see the information within the description icon, press SHIFT + RIGHT ARROW.

Edit a Dropdown Values List

To select an item in a list, press DOWN ARROW.

To expand an item, press SHIFT + ENTER.

Do the following to select a checkbox: 

  1. To navigate to the Checkbox Required field, press TAB.

  2. To focus on an item, press DOWN ARROW.

  3. To select an item, press SHIFT + ENTER.

Search Display Format - Map accessibility

The following table describes the accessibility navigation for the Map display.

Feature

Description

Options menu

To navigate the options menu, do the following:

  1. To select the Options menu, press TAB.
  2. To open the menu, press the down arrow.
  3. To navigate the menu, use the up and down arrows.
  4. To navigate the sub-menu options, use the up and down arrows.
  5. To select an option, press ENTER.
  6. To exit the menu, press the left arrow, or press ESCAPE.

Marker details

  • To open marker details, use the mouse.
  • To select Get Directions, press TAB.
  • To navigate the details dialog, press TAB.
  • To select marker details, press TAB until the close button is selected.

  • To close marker details, press ENTER.

Marker navigation

To focus on markers, use the mouse.

Search Results page accessibility

The following table describes the accessibility navigation for the Search Results page.

Feature

Description

Column sort

  • To select a column for sort, press TAB.

  • To sort the column, press ENTER.

Navigation

The screen reader does not announce that search results are loaded for the selected application.

Options menu

  • To open the menu, set the focus on the Options menu, and press ENTER.
  • To navigate the options, use the up and down arrows.
  • To select an option, press ENTER.
  • To exit the sub-menu, press the right arrow, and then press ENTER.
  • To exit the menu, press ESCAPE.
  • To navigate away from the menu, use TAB.

  • In statistical searches set to display data only, do the following to change the report format:
    1. On the Options Tab, open the Report Format option.
    2. Press the right arrow key to display the Report Format Options menu.
    3. On the menu, select the report format, and press ENTER.

Workspaces, Dashboards, and Widgets accessibility

The following table describes the accessibility navigation for Workspaces, Dashboards, and Widgets.

Feature

Description

Dashboard Options Menu

To access the dashboard Options menu from the workspace, do the following:

  • To navigate to the workspace, press TAB.

  • To select the workspace, press ENTER .

  • To navigate to the dashboard drop-down, press TAB until the selected dashboard in the drop-down is highlighted.

  • To change the dashboard, use the up and down arrows.

  • To select the dashboard, press ENTER.

  • To export the dashboard as PDF or PPT, press TAB.

  • To expand the options, press ENTER.

  • To select the menu items, use the arrows and press ENTER to select.

  • To select the Options menu, press TAB.

  • To open the menu, press ENTER.

  • To select items in the menu, use the arrows.

  • To expand the menu item, press ENTER.

Dashboard Properties

To access the dashboard properties on right panel from the edit dashboard, do the following:

  • To go to Dashboard properties, press TAB.

  • Press TAB to navigate through different fields.

  • To select language field press TAB, to view the options press ENTER.

  • Use arrows keys to select a language and press ENTER.

Dashboard Access

To select Personal or Global from the Access section, use the up and down arrows.

On selection of Global, to update access permissions for user, press TAB to go to the 'Click Here' link. Press Enter to open the dual pane.

To add or remove options do the following:

  1. Press TAB to go and select the options in the left or right panel.

  2. Press Enter to expand the list of options.

  3. Press SPACE to select the option.

  4. Once selected, press TAB to go to the arrow icon.

  5. Press ENTER again to add or remove the selected item.

Search and Filter reports and widgets

  • To search the reports and widgets on the left panel of the dashboard in the edit mode, press TAB. Type in what is required to be searched and press ENTER or press TAB to reach the search icon.

  • To remove the requested search, press TAB to select the remove icon and press ENTER.

  • To filter out a specific application, chart or dashboard press TAB.

    • To navigate to the filter options press Enter.

    • To select the specific section, press TAB and press ENTER to expand the options.

    • Use TAB to view the options and press SPACE BAR to select the options.

    • Use SHIFT + TAB to go back to the previous options.

Widget Layout

  • To navigate between different widgets, use TAB.

  • To remove a widget from the dashboard in the edit dashboard view:

    1. Navigate to the widget that you want to remove.

    2. Press DELETE to remove the widget from the dashboard canvas (center pane).

Press TAB to navigate to DISCARD and SAVE. Press Enter to select the required action.

Widget Content

To navigate to the widget content, do the following:

  • Press Enter to drill-down inside the widget.

  • To navigate to the Display Report page, press Enter on the title of the widget.

  • Use arrow keys to move within the widget content. Press enter to drill-down to the respective record.

  • Press TAB to switch to another widget.

Widget Properties

When the widget is focused, press ALT + ENTER to access the widget properties.  

To navigate between different properties, do the following:

  1. Press TAB to traverse through the options in the right panel.

  2. To select options in the list press ENTER, use arrow keys to move up and down.

  3. To remove reports from multiple chart widgets, press DELETE.

Statement on WCAG 2.1 Success Criterion 3.1.2

Archer strives for WCAG 2.1 compliance at level AA. WCAG 2.1 AA includes Success Criterion 3.1.2, which requires the language for each part of the page markup. In Archer, sub-elements on the pages (field names, content, and report titles) are controlled by administrators and end-users. Archer Technologies cannot ensure the accuracy of linguistic descriptions of sub-elements that are controlled by our end users. Archer Technologies provides linguistic markup at the page level, as required by Success Criterion 3.1.1, a level A standard.