Archer Incident Management 6.12
Archer Incident Management provides case management and incident response for reporting and categorizing cyber and physical incidents and determining the appropriate response procedures.
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Benefits of Using Incident Management
The use case allows you to evaluate the criticality of an incident and assign response team members based on business impact and other requirements. Archer Incident Management provides a metrics dashboard for tracking and reporting the status of all incidents, their costs, related incidents, losses and recovery.
For the key features and benefits of this use case, see the Data Sheet on the Archer Community: https://www.archerirm.community/t5/solution-use-case-overviews/archer-solutions-amp-use-cases/ba-p/572564
How Incident Management Fits into a Risk and Compliance Program
Incident Management is a use case in the Resilience Management solution area. The following sections describe the use cases that Incident Management requires as a prerequisite, which use cases you can upgrade to as your Resilience Management program matures, and which use cases in other solution areas you can integrate for additional business context and functionality.
Prerequisite and Next Use Cases
Prerequisites |
What you have |
What's next |
---|---|---|
Issues Management |
Incident Management |
Crisis Management |
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BC/DR Planning
Business Impact Analysis
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Related Use Cases in Other Solution Areas
Application |
Use Cases |
Primary Purpose(s) of the Relationship |
---|---|---|
Third Party Profile |
Third Party Catalog Third Party Engagement Third Party Risk Management |
When you complete the Impact Summary, you can document third parties that may have been involved or impacted by the incident. |
Crisis Events |
Crisis Management |
You can escalate an Incident record to a Crisis Event record so it can be tracked and resolved by the crisis team. |
Loss Events |
Loss Events Management |
You can link to existing loss events or document new loss events from the Incident record. |
Risk Register |
Risk Catalog Top-Down Risk Assessment |
You can link to an existing risk or document new risks from the Incident record. |