Archer Exchange FAQs

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Overview

What is the Archer Exchange?

Archer Exchange: With the Archer Exchange, the Archer team has created a broad selection of supplemental, value-added offerings to help you get your unique risk management program on the right path, right from the start. You can leverage the Archer Exchange offerings to expand the use of Archer solutions into new business processes and address specific industry, geographic, regulatory, or technical requirements.

What types of offerings are available?

The Archer Exchange provides access to a wide range of pre-built offering that compliment and enhance the out-of-the-box capabilities of Archer solution use cases. The offering types are as follows.

  • Accelerators to enhance the out-of-the-box Archer use cases.

  • App-packs (application packages) to address specific risk issues for an industry, geographic area, or niche need.

  • Content to augment and map risks to compliance requirements.

  • Integrations for data exchange configurations to bring data into and push data out of the Archer Platform.

  • Tools & utilities - functions to enable Archer administrators to enhance their Archer Platform implementation with additional capabilities.

How can the Archer Exchange assist with our Archer implementation?

The Archer Exchange can help you and your organization enhance the breadth and depth of your Archer solutions and adapt your risk program to keep pace with your organization’s changing needs.

What is an App-Pack?

App-Packs provide prebuilt applications addressing adjacent or supporting governance, risk and compliance (GRC) processes. App-Packs are built in a similar fashion to Archer’s out-of-the-box use cases, but they are smaller and are intended to address a very specific risk issue that addresses an industry, geographic, or niche need.

What are Accelerators?

Accelerators provide prebuilt use case configurations enhancing usability for specific industries, geographies, and more. Accelerators enhance out-of-the-box Archer use cases and provide configurations for a use case that specializes in the use case for a specific industry or geographical need.

What is Content?

Content provides pre-mapped collections of best-practice policies, control standards, legal and regulatory requirements, industry standards, and assessments. This content can be imported into Archer use cases to augment and map risks to the compliance requirements that your organization faces.

What are Integrations?

Integrations offer prebuilt data exchange configurations to bring data into and push data out of the Archer Platform.

What are Tool & Utilities?

Tools & Utilities provide prebuilt functions enabling administrators to manage their Archer Platform implementation more easily or simplify the user's experience.

What are prerequisite use cases?

Archer Exchange offerings often leverage or augment capabilities for the out-of-the-box Archer solutions or use cases. For example, integrations may be configured to bring data into a specific use case, or the use case may require the use of an application, such as Findings which is available in Archer Issues Management. Prerequisite use cases indicate that this use case must be licensed to use the Archer Exchange offering.

Prerequisite use case or licensing information can be found in the offering’s documentation.

Where do I find information on how to get support for an offering?

To acquire support assistance, please open a support case on the Archer Community using this link: Support. (A login to the Archer Community is required to access this information. You must be a registered Archer Community user and a licensed client or partner to access this content on the Archer Community.)

How can I determine if an offering will work in a specific Archer environment?

Some Archer Exchange offerings are available in only the Archer SaaS environments or in only the client on-premises environment. Please review the Help Documentation to identify pre-requisites and system requirements.

Is there guidance on how to implement offerings?

Documentation is available for all Archer Exchange offerings is available on the Archer Help Center.

How do I download the installation package for an offering?

Offering installation packages generally can be downloaded via the Archer Community > myArcher.

For select tool & utility offerings, you must open a Support case and request access to the licensed offering.

Please review the Archer Community offering listing for details on installation package fulfillment for an individual offering.

How do I license Archer Exchange offerings?

Each Archer Exchange may be licensed in a variety of ways to support your program.

  • Some offerings are available for you to use free alongside prerequisite use cases.

  • Some offerings require the use of Archer On-Demand Applications (ODAs). These offerings require you to license a particular number of ODAs for the offering to function.

  • Some offerings require additional paid licensing. These offerings require that you discuss the offering with your account representative or you can purchase the offering via the Archer Exchange.

All licensing information is documented in the offering’s help documentation.

Archer Exchange Client Login

Client Login Availability

Archer Exchange can be accessed within the Archer Community. Clients may view general information without logging in, but downloading offering packages through myArcher requires login credentials.

 

Important: The content in this document is believed to be accurate at the time of publication. This content may change at any time without notice.