Validating Archer

After you have activated your Archer configuration, validate and troubleshoot the Archer components.

Validating Archer

The validation process ensures that you have properly configured and activated system components for Archer and that key elements of Archer function for your business operations.

Archer recommends that you develop a robust test plan to meet your specific business practices. Test any other features that you are using. For example, if notifications are a major part of your workflow, test this functionality. For additional information about getting your system operational, see the Archer Platform Help.

Troubleshooting Archer

If your Archer environment does not function as expected, review the following troubleshooting topics.

The following table describes potential problems and solutions.

Problem Encountered

Resolution

Archer is not accessible at the login page.

Validate the IIS settings and Web Server folder access in System Components.

Advanced workflow functionality in Application Builder fails.

Validate your Advanced Workflow service installation and configuration.